A few weeks after Champ came home, I received a random customer satisfaction call from my credit card company. After expressing my dissatisfaction and the reasons for such, the representative urged me to dispute the charges which were processed by Carolina Pet Service, the owner of CVS according to Dr. Bergman. Although the credit card company [...]
Below is a portion of the Consent for Services that is included on the printed estimate. "I understand that during the performance of the forgoing procedure and/or operations, unforeseen conditions or complications may be revealed that necessitate an extension of those procedures or operation or even different procedures or operation than those set forth [...]
Carolina Veterinary Specialists uses the titles of doctor, intern and technician to differentiate among people who cared for Champ, indicating that certain education and qualification requirements have been met and that they are licensed or registered with the Board. The North Carolina Veterinary Practice Act states: "Veterinary Technician" means either of the following persons a. A [...]
In North Carolina, the content of the medical record is assumed to be factual, accurate, complete and timely; confuted only through the testimony of an expert in veterinary medicine. As such and devoid of expert testimony, the two reports below which indicate that Champ was in surgery with two different doctors at the exact same time, are assumed to be [...]
Disingenuous entry made in Champ's medical record by Dr. Bonin. Date: 9-5-2014 Time: 9am Dr. Glen Bonin Called and SWO [spoke with owner]. Gave a detailed update - Champ overall did well overnight and appeared stable for surgery this morning. I updated the O [owner] in detail on Champ's current condition and also went [...]
Verbatim statements made by Dr. Bass regarding the decision to use certain antibiotics regardless of Champ’s history of resistance to the chosen drugs. "That was a decision that was carefully considered by Dr. Nanfelt. It's in her records that she consulted with other veterinarians, and so it wasn’t that they didn’t think about it. They did [...]